Email support
For general support, contact support@coinrep.xyz. Include your username, email, trade ID if relevant, screenshots, and a clear timeline of what happened.
Support
Contact Us
Contact CoinRep when you need help with accounts, trade rooms, vendor applications, verification, disputes, or safety concerns. Use official channels only and include enough context for support to trace the issue.
Official Channels
Use only verified links
Telegram contact
Use only the official Telegram channel at https://t.me/chairep. Staff will not ask you to send funds outside the platform or reveal private wallet keys.
Facebook page
Follow the official CoinRep Facebook page at https://www.facebook.com/profile.php?id=61589388159436 for public updates. Do not trust cloned pages or accounts pretending to be support.
Trade issues
If money or escrow is involved, open a dispute from the trade room first. That keeps evidence connected to the exact transaction.
Vendor applications
For vendor review questions, include your application email, display name, country, and the external P2P profiles you submitted.
Security reports
If you notice fake staff, suspicious payment instructions, duplicate accounts, or a bug that affects funds, report it with screenshots immediately.
Response quality
Clear reports move faster. A good message explains the account, trade, expected result, actual result, and the evidence you can provide.